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      Decent Place to work - has become more corporate - Merchant Success Manager Shopify Employee Review

      4.0
      Aug 11, 2025
      Merchant success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Fun place to work with good close team members Ability to try new things with support from company

      Cons

      Don't agree with C level values and decisions Can be intense with the reason being that you should work extra hard despite being a large corporation. Culture hasn't been as strong since Covid period.

      Explore other reviews about Shopify

      5.0
      Jun 10, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

      Cons

      Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

      3.0
      Jun 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

      Cons

      Continuous layoffs have led to a poor work culture.

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