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      Typical Remote Customer Service Job - IT Technical Support Specialist Shopify Employee Review

      4.0
      Jun 20, 2025
      It technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Better than average pay Oppurtunities

      Cons

      High Stress Environment Can't dispute AI Qualitiies Cult like system Lack of Flexibility for Shift Rotational shifts

      Explore other reviews about Shopify

      5.0
      Jun 10, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

      Cons

      Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

      3.0
      Jun 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great folks to work alongside. Work-life balance can be good, but depends upon the team/organization you are on.

      Cons

      Continuous layoffs have led to a poor work culture.

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