Contents don't match the packaging - Web Developer Shopify Employee Review

3.0
Jun 12, 2018
Recommend
CEO approval
Business outlook

Pros

- Relaxed and friendly work environment - Good food - Opportunities for personal development (internal ted-style talks, after-work programs and classes) - Quarterly hackathons

Cons

- Ideologically inbred Shopify insists that its very different from a traditional company, but as far as I can tell, they have no concept of the workings of a traditional company. They don't seem to know what works well in a normal company, or why things that don't work, don't work. As a result, they don't know how to do normal things effectively (having meetings, organizing work, etc.). - Management is not involved or aware. Managers didn't really know what was going on with our projects and didn't ask, which is good if you're screwing around all day, but bad if you're trying to actually get something done and need their help. The vacuum left by management is filled by informal structures; cliques and popularity contests. - Feels like high school Having friends and being popular is extremely important. Your boss won't know if you're doing a good job, but they will know if somebody doesn't like you, or if you're not getting along. - Lacks diversity As with most tech companies, most of the people working on the tech side of things are of the same race, gender and age group. While not as bad as other places I've worked, brogrammer culture is very strong. Women and minorities are at a disadvantage. - Opportunities for advancement are largely illusionary The company will tout the rich field of opportunities that are available to you, but the management defers to the workers for indications of who should be promoted, which goes back to what I said about the popularity contest. Creativity and innovation are stifled by entrenched workers.

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

The work itself is genuinely exciting. Shopify is doing cutting-edge work in AI search visibility and GEO that very few companies are touching at this scale. The tooling is excellent, the problems are interesting, and the peers are talented, collaborative, and generous with their time. If you're passionate about where search is heading, the craft-level work here is hard to beat.

Cons

The management experience on the Growth Marketing / SEO team did not match the quality of the work. Feedback was inconsistent (positive in meetings, critical in private messages) which made it difficult to know where you actually stood. Issues that were never flagged in real time were later consolidated into a formal performance document, which felt predetermined rather than developmental. When I raised concerns professionally about the communication dynamic, the relationship shifted noticeably. I've spoken to others who experienced a similar pattern on this team. The culture says it values direct feedback, but in practice, giving feedback upward was treated very differently than receiving it.

2
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