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      former Team leader - Customer Operations Team Leader Shell Employee Review

      4.0
      Jul 27, 2020
      Customer operations team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits from Shell BPO

      Cons

      task based contract might mean 10+ working hours daily. company policies not necessarily followed by some of Ops managers if it against their interests.

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      5.0
      Apr 8, 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked here part-time while going to college. Good co-workers and environment.

      Cons

      Not much flexibility in schedule

      1
      4.0
      Jul 3, 2026
      Process operator
      Recommend
      CEO approval
      Business outlook

      Pros

      - Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

      Cons

      Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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