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      Poor - Customer Service Assistant Shell Employee Review

      1.0
      Jun 13, 2019
      Customer service assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Seeing you regular customers

      Cons

      Working 8 or sometimes 12 hours on your own without a break. As a employee you do not not get any discounts and if any driveoffs it's get taken out of your wages. They do not abide by any laws.

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      5.0
      May 8, 2026
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

      Cons

      There are lots of meetings.

      5.0
      Jun 23, 2026
      Commercial finance advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, collaborative culture. Friendly people

      Cons

      Frequent strategy changes by leadership lead to uncertainty for employees

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