Bank is evolving from " great work environment" to "what did you sell today" under the guise of being customer centric. - Branch Manager Scotiabank Employee Review

2.0
Nov 16, 2015
Recommend
CEO approval
Business outlook

Pros

Some great people to work with and systems improving. Pay in line with other banks. They promote learning and want you to have a career not just a job

Cons

Change implemented too often, too fast with unrealizable expectations. Branch environment is becoming toxic with very high expectations for all sales officers and service providers with minimal support from management. Moving support/call centers to Ontario not well received by staff

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5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

very good enviroment of working

Cons

i have no cons for the bank

4.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Good pay

Cons

Management focus on automation / AI

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