Fun company, no direction - Master Control Operator QVC Employee Review

3.0
May 11, 2022
Recommend
CEO approval
Business outlook

Pros

-Fun work environment -Most people are genuine and very good at what they do -Questions can always be answered -Good discount

Cons

-No clear direction of company’s future -No sense of a roadmap for broadcast (they keep changing channel names and changing branding) -Complete disconnect from the WFH people to in studio people

Explore other reviews about QVC

5.0
Apr 30, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Welcoming team & good place to learn

Cons

Remote work made it difficult to build connections

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

See reviews by: Helpful|Rating|Date|All