QVC is an overall decent place to plan a career - IT Professional QVC Employee Review

4.0
Feb 12, 2010
Recommend
CEO approval
Business outlook

Pros

Work/life balance cannot be beat - - Senior management demonstrates a rabid support for work from home and flexible schedule programs. Benefits are top notch and have been sustained with little additional cost passed on to employees. Salaries are very competitive in areas that the company values.

Cons

There is a high volume of middle management that has no decision-making authority and no connection to the actual work that is being done. This has the result of producing process bureaucracy. Company is also impacted significantly by the economic downturn, so a depressed economy results in a higher likelihood of staff reduction and salary freezes...But the company has been diligent in protecting benefits, so there has been a great response to balance increasing costs to the company against increases which are borne by the employees.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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