Poison - Buyer QVC Employee Review

1.0
Apr 12, 2019
Recommend
CEO approval
Business outlook

Pros

Use to be a decent company but that was many many years ago.

Cons

Stay far away. Although they talk about values there are none. You are an employee with an age and a salary. If both are high you have a target on your back. How this company has not been sued for Age Discrimination is beyond me.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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