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      Color Barriers - Human Resources Team Member QVC Employee Review

      2.0
      Mar 31, 2012
      Human resources team member
      Recommend
      CEO approval
      Business outlook

      Pros

      it is an innovative and exciting company - there are some very good people working there trying to do very good things.

      Cons

      It is all in who you know. If you laugh and hang out with the high school behaving HR in-crowed .. you'll be successful. It's like the mean girls club .... if you don't 'look' like them ... you're out. Overall - it appears management doesn't like African Americans ..... it's hard to believe there are so few with the skill set for mid to sr level jobs.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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