I would not want to work there again. - Diplomat QVC Employee Review

1.0
Feb 7, 2012
Recommend
CEO approval
Business outlook

Pros

It has a nice cafeteria. It also has a great benefits package. Employees are allowed to surf the Internet when it is not busy. The employee discount is really good.

Cons

The long hours were not good for me. 10 hours is too long for me. I also did not like the way that I was spoken to by the monitors and the supervisors! Sometimes they had me crying. The way that I was terminated does not sit well with me also. It felt horrible to be escorted out of the building. I am not the only one that complained about the way that management spoke to the employees.\ Another thing is that QVC makes it very hard for former employees to find a job or even get a reference to find another job. They are very hush hush. I did not receive a dime of unemployment after being involuntarily terminated by QVC.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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