Quick Violent Change - Content Production QVC Employee Review

4.0
Sep 13, 2016
Recommend
CEO approval
Business outlook

Pros

The people are great, which is why there are so many people with very long tenure. Health care benefits are good, and the 401K match was above the average until they announced this week it will be reduced soon. Management is open and always willing to talk with you. There are many opportunities for career growth and continued learning.

Cons

Recent lay-offs have left a sad tone. Buildings seem empty, and construction to improve them has been halted. Work/life balance is constantly getting worse. As other companies get better in this area, QVC keeps cutting back. We once had flexible schedules and those were eliminated. Then we were allowed work at home days, and now we're told those are going away. The push is to do more with less as they make it harder to live your life outside of work.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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