Paycom is a Wolf in Sheep’s Clothing (Please Read) - Marketing Paycom Employee Review

1.0
Jan 18, 2024
Recommend
CEO approval
Business outlook

Pros

You make friends while going through the day to day struggle.

Cons

Let me start by saying this. Any positive reviews you read about this place are either written by the PR team, incentivized by the company to falsely boost their numbers, or individuals who “drank the Paycom koolaid” because it was their first and only job after college. I cannot begin to explain how terrible the culture is at Paycom. This company from the top down is run so poorly. The CEO has completely lost touch with the company and everybody I know is unhappy and looking for other jobs. There is a distinct culture of fear all around the building with the common employee feeling the brunt of the repercussions from awful business decisions. The individuals in management are blindly loyal to the system and will not stand up for you no matter how kind they are. Many people describe the company as being cult-like, and I would have to agree. Paycom masks lay-offs as “performance issues” even though there was never a previous conversation or concern about performance. They will keep you for a year, realize they over hired, and cut the newest employees for financial reasons. There is no pathway to rising the ranks in this company and they will gaslight you all the way until you get laid off. They do not listen to their employees concerns and there are no checks and balances for the CEO who rules the company like a dictator. They DO NOT CARE about their employees. Their 2023 Q3 earnings and the class action lawsuit should tell you that the company is rotting from the inside out. You cannot trust anyone there. Most people in upper level management are there because they drank the most kool aid….they tend to be conformists and not individuals challenging to make the company better. That is why Paycom’s tech is outdated and their culture is stale/toxic. I look forward to the copy and paste response this review will get saying they are “disappointed” to hear this and to please contact an HR hotline that will throw the complaint in a trash bin. Even if this review gets a well thought out response from Paycom, it will still be typed up by a fearful employee who is taking orders to try and save face for a company they know is wrecking people’s lives. This company needs divine intervention to make it a positive working environment. DO NOT WORK AT PAYCOM.

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Paycom Response
2y
Paycom complies with all applicable laws and guidelines while also assuring all reviews are organic and not incentivized. We truly care about all of our team members' personal and professional goals, well-being and overall success. Feedback is received by our leadership team and used to improve and enhance the employee experience. We encourage you to share any additional thoughts by utilizing Paycom’s reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.

Explore other reviews about Paycom

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Training, pay, and benefits are really good

Cons

9 hour day is brutal

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Paycom Response
2d
Strong development, competitive compensation and meaningful benefits are part of how we invest in our team, and it's great to see that reflected in your experience. Thank you for sharing!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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