Great People - Difficult Working Environment - Anonymous Paycom Employee Review

2.0
May 18, 2023
Recommend
CEO approval
Business outlook

Pros

Upstanding individual contributors and team leaders/middle managers across the technology organization $1 health insurance for singles On site fitness center and recreational activities Employee Stock Programs Opportunity for advancement and cross departmental internal transfers Outstanding internship programs and a place for college graduates to begin a career

Cons

Benefits package is below market if you are carrying additional dependents Upper management is out of touch with the workforce needs and feedback loops RTO policies are antiquated for a technology company Inexpensive (4$) lunch meals are subpar in quality High turnover volume has made job executions more difficult over time Knee jerk reactions from the top create a chaotic environment for individuals at the ground level resulting in moving target objectives, unrealistic deadlines, and an overall feeling of instability Fear based leadership and micromanagement are common themes Company is outwardly marketed as a Technology workplace but treated inside as Sales and Operational workforce as a whole Lack of flexibility across departments and subgroups to create policies and change that promote a healthy working environment. One size fits all blanketed policies

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Paycom Response
3y
At Paycom, we are committed to cultivating a workplace environment that empowers our employees and prioritizes their wellbeing. We are disappointed to read your review as it does not reflect our standards. If you have additional feedback, please contact our HR leaders at hrmgmt@paycomonline.com so we can learn more about your experience.

Explore other reviews about Paycom

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

The work is challenging and rewarding. Good benefits and pay, Always an opportunity to prove yourself and learn something new

Cons

Traffic and construction around the campus.

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Paycom Response
17h
At Paycom, we're proud to offer a work environment that allows our employees to succeed, with ample opportunities to learn and grow. We appreciate you taking the time to share your positive experience!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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