Great Culture, Endless Opportunity - Anonymous employee Paycom Employee Review

5.0
Jul 20, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycom really focuses on creating a positive culture. Paycom believes that there is a difference between a satisfied customer and a loyal customer. The difference being would they refer others to Paycom. They use the same approach with employees and it's evident in the culture. Paycom creates a positive and loyal culture by listening to feedback of employees through multiple surveys throughout the year, and truly act on the results. That has resulted in more time off, lunch menu options, company sponsored clubs and activities, etc... The employee perks like $4 lunches, free on campus fitness classes (offered before and after work and during lunch to fit family schedules), company luncheons that include food trucks and snow cones, health and fitness week, customer service week, and payroll week.

Cons

I wouldn't necessarily consider this a con, because the growth is incredible. However, working in a construction area can be a distraction and cause delays in parking and the flow of entering and leaving the area.

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Paycom Response
8y
Thank you for your review and feedback. Also, thank you for your patience while we continue to grow and expand.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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