By far, the BEST company I've ever worked for and the BEST job I've ever had. I LOVE PAYCOM!!! - Client Relations Representative Paycom Employee Review

5.0
Apr 3, 2015
Recommend
CEO approval
Business outlook

Pros

New Hire Training as well as ongoing training was and is incredible! The training for my position was 5 weeks long, so it does require a bit of a sacrifice if you have a family, but the reward is so worth it. Once I got out of training, my manager was there to walk along side me for the firs couple of months as I got familiar with my clients and improved my system acumen. The department conducts training calls twice a week to go over new updates to the system and to allow for questions to be answered. I've never experienced the type of team atmosphere as I have here at Paycom. Everyone wants you to succeed and congratulates you when you close a deal with a client. When you're having a rough week, you have a manager or coworker there to positively encourage you and help you be the best that you can be. I believe that's what makes Paycom's culture so amazing. Our product is also, in my opinion, the best out there. I could be a little biased though ;). I ahve seen other systems and have heard directly from my cleint's mouths the drastic improvements that Paycom has brought to their HR and Payroll processes since leaving their previous provider. We are constantly updated our product to keep up with the demand of our clients for a solution that fits their every need and desire. Not to mention being the first Payroll company to release an LMS. That's incredible!!! I could go on and on about how much I love what I do, but this would turn into a novel rather than a short review, so I'll end with this: if you're not working at Paycom, you're missing out :)

Cons

Now let's be honest here, not every company is perfect, but Paycom comes pretty darn close. The first time I heard about Paycom, I was actually prospecting companies for my old job. When I came across their glassdoor page, I read some reviews that were pretty alarming. Now I'm no fool when it comes to disgruntled employees leaving harsh posts, so I read on to the good reviews and made my decision to pursue employment. You have to understand that working for Paycom is not meant for everyone. You have to be driven, have a positive attitude and be willing to do your best everyday. If you're looking for a place to just relax and have deals handed to you, don't apply. If you want a challenging, yet rewarding place to work, apply to your heart's content. Is easy to blame a company or a boss for your own shortcomings. What's harder is to rise to the occasion and push on even when things get tough. I;ve learned more about myself professionally and personally in my time here at Paycom, than I ever have with any other company. It's made me a better employee, friend, husband and father all while allowing me to maintain a healthy work/life balance. So much for cons :)

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Paycom Response
11y
We greatly appreciate your review and candid feedback for potential applicants to read. Your positive attitude is a testament to your success here and we are thankful for all that you do. Keep up the great work!

Explore other reviews about Paycom

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

unlimited earning potential for higher performers tons of professional development & leadership growth opportunities strong culture focused on winning, accountability, & continuous improvement collaborative team environment with leaders who invest in employee success opportunity to make a meaningful impact on clients' businesses

Cons

fast paced // requires good organization & time management the first few months are a learning curve due to depth of products & process high expectations can sometimes be challenging if you are not self-motivated

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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