Poor leadership and write their own company reviews - Sales Representative Paycom Employee Review

2.0
Oct 8, 2014
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are great. If you have the perfect storm, you will be well compensated in commission.

Cons

The company has no listed values or moral conduct. They promote based on achievement which is great, until you get the job and realize that your achievement is based on your territory. They do not review the territories and just assign them, therefore you can get into a tricky situation if you get a rough territory and a manager who is unwilling to listen to your concerns. They have no way of standardizing metrics, so you will be selling a territory of 5 zip codes against someone who has a whole state and you will be held to the same standards. They are very old school in their management tactics and use verbal threats and write ups as motivation.

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Paycom Response
11y
Thank you for pointing out the positives in the pay and benefits. We are sorry to hear you feel the way you do, but we want you and others to know that we do review territories. We divide territories up in order to ensure that each rep has an equal number of targeted account opportunities. As an organization, we value our employees feedback. Please reach out to our director of sales so he can learn more about your experience and he can explain the processes we have in place.

Explore other reviews about Paycom

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good salary , benefits and insurance

Cons

Toxic work place needs a proper structure

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Paycom Response
1w
We're proud of the compensation and benefits we offer, and it's great to see those making a positive impact on your experience. Your leader is available if you'd like to discuss your feedback further.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

3
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Paycom Response
1d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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