Where to begin!!!!!
First of all, they hire recent college graduates because, frankly, they don't know any better. They sell you on all the money that you will be making, but rest assure there is NO work/life balance with this position.
I was not a rep who did not do well... on the contrary, I was the top rep in my office the entire time I was there. I clearly had the work ethic and drive, but there comes a point where you realize money is not everything. I was miserable and that misery affected my personal relationships with my friends, significant other, and family. To me, there is no career that is worth sacrificing all of those things.
As a sales rep, you are not only expected to sell, but also IMPLEMENT (meaning endless amounts of tax packets that you have deadlines in which you need to send to the Setup Team) but you are also expected to TRAIN and be on-hand to run their first payroll. Selling, is the easiest part, the most difficult and time-consuming aspect of your position will be doing this. I can safely say that I have stayed in the office till 10pm or with my clients, training and setting up, until that time. You are also expected to be in the office at 7:30am!
You can also sell a new business, but if you do not stick around to start it (run their first payroll with them), then you do not get your commission. The person who ultimately gets the commission is the one who is there to hit 'submit' for the first time. And if your client leaves within 6 months, they can take that commission away from you.
Also, while you are implementing and training, you are expected to still sell and set 7 NEW APPOINTMENTS every week out of a list of approximately 100-120 businesses they give you. You must call on these businesses TWICE a week... same people, same companies,same lines you try to give them all the time. So you can imagine, with time, appointments lessen.
The reason they are able to pay those 50k base is because you essentially are doing about 3 peoples jobs.
Their Time off policies are also terrible:
5 vacation
5 sick
They also have blackout months, which you cannot request any time off whatsoever. And even though they only give you a measly 5 vacation days, it is still frowned upon to take all of your time off. You would think with how much they overworked you, they would give you more time to destress.