Whoever says Paycom does not require ENDLESS work hours... they're lying - Sales Representative Paycom Employee Review

2.0
Sep 10, 2014
Recommend
CEO approval
Business outlook

Pros

Hands down, this is a company in which you can make GREAT money, especially as a recent college grad (as they tend to hire). Unheard of starting base, with no experience (50k) and you make 10% of every sale you make. Also, additional bonuses for starting on time (2%). They also give you car allowance (that is supposed to cover wear and tear, insurance, and gas) which I believe is $500/month. Cell phone allowance= $25/month... really low, but they pay you so high elsewhere that this can be overseen. $1 health insurance (with no dependents) Again, the pros of working for this company is all monetary. They're sales training is amazing! My core foundation of understanding sales and the sales process has been thanks to Paycom. This, is something that no one can take away from them. When you first begin the position you have 2 weeks of non-stop training in the office (with your national training class via conference and WebEx meetings) They will focus more on product in those 2 weeks and some people have even gotten fired during this phase if they are not picking up the system quickly enough. They then they fly you out to corporate headquarters for another week of sales training. (to say we started out as about 16 people in my training class in 2012 and now there are only 2 who are still currently working there still... turn over is that bad. If you make it past your first year, you tend to be labeled as one of the rookies in your office).

Cons

Where to begin!!!!! First of all, they hire recent college graduates because, frankly, they don't know any better. They sell you on all the money that you will be making, but rest assure there is NO work/life balance with this position. I was not a rep who did not do well... on the contrary, I was the top rep in my office the entire time I was there. I clearly had the work ethic and drive, but there comes a point where you realize money is not everything. I was miserable and that misery affected my personal relationships with my friends, significant other, and family. To me, there is no career that is worth sacrificing all of those things. As a sales rep, you are not only expected to sell, but also IMPLEMENT (meaning endless amounts of tax packets that you have deadlines in which you need to send to the Setup Team) but you are also expected to TRAIN and be on-hand to run their first payroll. Selling, is the easiest part, the most difficult and time-consuming aspect of your position will be doing this. I can safely say that I have stayed in the office till 10pm or with my clients, training and setting up, until that time. You are also expected to be in the office at 7:30am! You can also sell a new business, but if you do not stick around to start it (run their first payroll with them), then you do not get your commission. The person who ultimately gets the commission is the one who is there to hit 'submit' for the first time. And if your client leaves within 6 months, they can take that commission away from you. Also, while you are implementing and training, you are expected to still sell and set 7 NEW APPOINTMENTS every week out of a list of approximately 100-120 businesses they give you. You must call on these businesses TWICE a week... same people, same companies,same lines you try to give them all the time. So you can imagine, with time, appointments lessen. The reason they are able to pay those 50k base is because you essentially are doing about 3 peoples jobs. Their Time off policies are also terrible: 5 vacation 5 sick They also have blackout months, which you cannot request any time off whatsoever. And even though they only give you a measly 5 vacation days, it is still frowned upon to take all of your time off. You would think with how much they overworked you, they would give you more time to destress.

avatar
Paycom Response
11y
While we appreciate your review it is disheartening to hear you feel so negatively in regards to career that you pointed out has many amazing perks including pay and training. We strive for a work/life balance in every position within the organization and are sorry to hear you felt you were unable to attain this while working at Paycom. Because our reps have built strong relationships with each new client, they do play a part in the implementation process but there are also TSRs that help and they do not take all of the rep’s commission. As an organization we are constantly prospecting on behalf of our reps and adding new prospects. We strive to give our reps the tools necessary to be successful. We wish you the best moving forward.

Explore other reviews about Paycom

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good salary , benefits and insurance

Cons

Toxic work place needs a proper structure

avatar
Paycom Response
1w
We're proud of the compensation and benefits we offer, and it's great to see those making a positive impact on your experience. Your leader is available if you'd like to discuss your feedback further.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

3
avatar
Paycom Response
1d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
See reviews by: Helpful|Rating|Date|All