Read review: The Full True Story - Sales Representative Paycom Employee Review

1.0
Jul 12, 2014
Recommend
CEO approval
Business outlook

Pros

Some of the people I have met are amazing people that will find success no matter where they are or what they do.

Cons

The review titled "The Full True Story" really hits it on the nose for the most part. Work/life balance: There is no work life balance at Paycom. After 6 months you will accumulate about 1.5 days of vacation time so for the first year don't plan on doing anything with your family or friends. Micromanagement: You will work in an environment of micromanagement. So if you like to be micromanaged all day every day then this is perfect for you. You will be working from 7am till 6pm every day. You will be at the office on Mondays, Tuesdays, and Fridays at 7am sharp and don't be late even though you won't really start making phone calls till 8:30am. That hour and a half is used for "pumping up" by playing silly games such as taboo, pictionary, or catch phrase. And if you try to use those early morning hours to do work and not participate in the games - you will not be allowed. On every Friday there is a conference call at 4pm that lasts about an hour or hour and a half so that everyone can read off their sales for the week to the whole country and that you must be present for and you must take from the office. It seems to me that it would be a better use of time and money to be working in the field that last hour of work on Fridays because I can easily read an excel spreadsheet myself without having someone else read it off to me. On Good Friday before Easter the call lasted until 6:30pm. Again no work/life balance. Training: They say the training is considered a mini MBA but I would say it is standard in sales and nothing crazy. I have been a part of much more intense training programs that lasted 16 weeks (versus Paycom 5 weeks of training including corporate) and where you would spend time with successful tenured reps in order to learn best practices. At Paycom I rode with a rep only 5 times and who had under a year of experience and no executive status. My manager was never involved in any of the training. After training I tried to get my manager to ride with me sometimes but was told that unless I had an appointment with an executive or it was a second call then they would not be helping me or riding with me. This is not the kind of feedback you want to hear fresh out of training and early on in your career at Paycom. You will not be trained on how to transition an account to the Paycom payroll - you will just learn as you go and hope for the best with your first payroll sale. So expect your first payroll transition to have many bumps and issues and expect to now dedicate most of your time to transitioning the payroll instead of looking for new business and selling.

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Paycom Response
11y
We value your feedback and are sorry to hear your viewpoints of our sales culture. We pride ourselves on the high-character individuals that make up our organization and know that a career with Paycom isn’t for everyone. Let me expound upon some of the comments you made. Work/life balance: Family is of great importance to us at Paycom and we realize balance can be difficult to achieve, just as it can with many jobs. The vacation example given was not correct and we feel our vacation and sick policies are in line with that of other top workplaces. Micromanagement: We are disheartened to hear you feel micromanaged in your location and are looking into the mandatory morning game sessions, as that does not align with our sales vision. The Friday sales calls are staples of our sales organization. During this time not are the leaderboards discussed, but trends and educational sessions are held to help propel and give insight to others. We feel this is an hour of time well spent where comradery is built and teachable moments are discussed. Training: Our training is well-recognized and one of the top in the industry. In addition to new rep and secondary training, Paycom also offers weekly training sessions through its Paycom U course. Also, payroll setup is part of the training curriculum. We are sorry to hear you didn’t feel you gained a great deal of value through our courses. Regarding your post-corporate ride alongs and manager, we hope you will bring this up with your regional manager or discuss it with someone at corporate. If you wish to remain anonymous, please reach out to your corporate Public Relations contact directly.

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5.0
Jun 18, 2026
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CEO approval
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Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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