Turnover is Paycom's Strategy - Outside Sales Representative Paycom Employee Review

1.0
Jul 1, 2020
Recommend
CEO approval
Business outlook

Pros

-Sales Training at HQ lead by Jeff York was very informative. -Medical Insurance is great ($1)

Cons

Prior to accepting the offer at Paycom, I did review some Glassdoor reviews to learn a bit about the company culture and I definitely came across many reviews that were red flags. However, I thought I will create my own experience and ignored all the red flags and my gut feeling. I've never worked at a company with such a toxic/ unethical work culture . Please think twice before working here. There are many other great sales opportunities out there where companies treat their employees with respect and have an ethical structure in place. - Sales Managers have their favorite sales reps and executive sales reps. My Sales Manager would literally "hand" deals to them and run the sales process for them and they would be set up for success for not working the deal on their own compare to other sales reps that were having to work on their own deals. -Turnover is Paycom's strategy!! I had 3 Sales Rep either resign or got fired within a time frame of 8 months. They took those deals and handed those deals to other sales reps. - Witnessed two sales reps get 4 deals handed to them based on favoritism while other sales rep weren't even helped with one unit. -Expected to work 11+ hrs/ day and answer sales manager's calls at even 8PM or 9PM. -This company decides who gets a performance write up and who doesn't. I was let go in middle of the day without having any performance discussion during my career at Paycom. Got a call saying this is their final decision and it's my last day. While my other co-worker got a write up and the opportunity to improve. -After I was let go without cause, the deals that were in the final stages of closing got handed to another Sales Rep who only needed that quota in order to get promoted. - After you get terminated at Paycom, Sales Manager is not allowed to have any communication with the former employee. So if you have any questions, don't depend on getting an answer from a Sales Manager.

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Paycom Response
5y
It’s unfortunate to hear of your experience and we would like to learn more about the accusations in your post as they do not align with our culture or values. We strive to provide our sales teams with all of the necessary tools needed to garner success. If you didn’t discuss these concerns during your exit interview, please contact us at feedback@paycomonline.com. We wish you great success in your future endeavors.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

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Paycom Response
20h
We appreciate your feedback, and it’s great to see your experience reflect the kind of supportive and collaborative team environment we maintain across Paycom!
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

2
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Paycom Response
19h
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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