unrealistic expectations, stressful environment, immature management - Sales Representative Paycom Employee Review

2.0
Jul 23, 2013
Recommend
CEO approval
Business outlook

Pros

Pay can be very rewarding You aren't stuck in the office all day If you get a good manager you will continue to be motivated if you get a bad manager you will hate monday mornings

Cons

Lack of support - as a sales person you have to set the appointment, close the deal, implement the technology, transition the client, train the client - you basically wear 12 hats 12 hour workdays in sales most of the time They expect you to be a robot They treat you like a child unless you are way above quota

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Paycom Response
12y
Your feedback is appreciated. We do ask our sales executives to help transition and train our clients because we are a customer focused company. As you pointed out, we reward our reps accordingly. Additionally, we make sure everyone is trained to handle each of these responsibilities and give each rep the tools they need to succeed. Finally, managers are promoted based on their ability to lead and mentor executives in their office.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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