Absolutely everything else.
This is the most destructive and toxic environment I have ever worked in.
There is no work/life balance.
The managers are not qualified & power-hungry. They walk around the office texting and stand behind you as you're making calls. They don't offer any constructive feedback.
They threaten to fire you every week.
They don't let you take time off.
No matter how hard you work, it will never be enough.
You're not good enough unless you prove your "worth" by staying in the office until 8PM every single night.
The managers lie to you, each other, the customers, and even upper management.
They have very little understanding for family/life emergencies. They literally do not care.
They expect you to make an unreasonable amount of calls per hour while still logging notes into the database.
People cry in the office on a daily basis because of the stress.
TOXIC, TOXIC, TOXIC. NOT WORTH THE MONEY.