PSD Management Soiling CEOs Vision - PSD Paycom Employee Review

2.0
Jul 22, 2017
Recommend
CEO approval
Business outlook

Pros

$1 health insurance High pay if you put in the time. Recently revamped accruals- more PTO $4 catered lunches Year End Party On-site employee appreciation events

Cons

-Management in PSD department. We are led with a “trail and error” approach. Processes are often rolled out and then rolled back when the irrationality becomes apparent. Every week brings and even poorer thought out plan than the previous. This is the result of promoting people who incur favor from upper management as opposed to earning their promotions based on merit. -Unrealistic expectations of client facing roles. -Increased workload with no accompanying support from management. -Reactive process changes and job functionalities. Something has to go very wrong to initiate any kind of change. -Decline in quality of product. Massive IT problems. -Continuous set-up issues for new clients -No accountability from supporting departments- specialist told to take ownership of every error.

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Paycom Response
8y
We would like to make sure you understand the tremendous growth Paycom has experienced over the past year and a half. The company is listening and we encourage you to use the anonymous third-party hotline because we understand that in some situations, employees may not feel comfortable addressing any questions or concerns with supervisors. Our clients’ success is one of our top priorities and software enhancements to improve service to our clients will be continuous. We appreciate your dedication to the company’s vision and encourage you to share any solutions that can help us improve. We will be sure to share your feedback with the leadership team.

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Pros

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Cons

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2.0
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Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

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