Inexperienced management that got promoted just because they have been there longer than everyone one else, the result of incredibly high turnover, leads to bad leadership at a lower level and many mistakes on a daily operations level.
Negative atmosphere, because the majority of people in the service department do not like there jobs.
The workload from client list is only manageable at slower times, but the majority of the time it is almost impossible for even experienced specialist to keep up.
Blackout period did not seem too bad of a thing at first, but combine no time off around the holiday season for time with families with working 60 hours a week and its a nightmare.
Some of these cons are driven by the fiduciary responsibility to make as much money for your investors as possible.