BEWARE - The Truth You’re Not Told - Account Executive Paycom Employee Review

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

This review is not meant to stop you from exploring the opportunity. It is meant to make sure you walk in with the right expectations before leaving your current role. If you are in the hiring process, ask the managers directly what the real expectations are. Do not waste your time asking recruiters they will only continue selling the dream.

Cons

I’m writing this review as a warning to future candidates being approached by Paycom recruiters or managers for an Account Executive role. They will sell you a dream talking about how much money they’ve made, how incredible the opportunity is, and how their newly revamped “Sales Academy” is designed to set you up for success. It all sounds exciting, promising, and worth the leap. But what they do not do is set proper expectations before you leave your current job—likely a stable position where you’re already making a decent living. So let me do that for you. You will be flown out to Dallas and Oklahoma City for training. During those weeks, you are constantly at risk of being let go for not showing enough “salesmanship,” whether during training weeks or when you go back to your home office for one week. The hardest part is that they will not have a direct, honest conversation with you about your performance. Instead, the feedback is vague, generic, and unclear. You’re left trying to guess where you stand. Yes, there are people who simply are not prepared those who freeze during roleplays or put in little effort. That is understandable. But there are also people who practice, prepare, and genuinely give everything they have, only to be let go for reasons management refuses to clearly explain. Managers should be preparing their reps before sending them to training setting clear expectations and giving them the tools to succeed. Instead, the focus feels like team dinners and social events rather than real leadership and development. People have families, children, and loved ones depending on them. They have bills and responsibilities they need to meet Please set the right expectations so candidates can make the best informed decision possible do not simply sell them a dream and leave them to deal with the consequences alone after the fact. Now after graduating “sales academy” there another thing. And here is the part no one wants to say directly: If you do not close a deal within your first 30 to 60 days (maybe) after graduating training, you are going to be fired. Even when this question is asked directly to leadership, they avoid giving a straight answer. What makes this worse is that many of the successful reps currently in the company did not close their first deal until month five or later. Paycom currently is in a turn and burn situation because they’re not meeting their growth metrics hence all the lay offs and lack of patiences with reps and their growth. So ask yourself this: How can anyone truly be successful if they are not given a fair opportunity at least 90 days to grow, learn the industry, and develop in the real field, not just in the controlled environment of training? They have gone through three training classes Alpha, Bravo, and Charlie and each class has seen cuts of 20–30 people. They recruit nonstop, pulling people away from stable jobs, only to cut them during training or fire them shortly after for not producing immediate results.

avatar
Paycom Response
1mo
This is a performance-driven sales role where results are expected and accountability is enforced. Training supports reps by building on existing skills and teaching our process. For further discussion, reach out to hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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