Stay Away - not what it used to be - Anonymous employee Paycom Employee Review

2.0
Mar 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They cater lunch if you don't want to leave campus.

Cons

There are too many to list. Upper management honestly has no idea what they are doing. They continually change metrics and processes, causing total confusion at all times and diminishing the quality of work. The product that development is putting out is sub-par, as they have fired most of their product managers and their QA testers, so almost all development releases have major issues. This is seen on the client side daily, with random items breaking at an alarming rate. This company uses nothing but fear-based tactics to keep the stress level high and never knowing day to day if you'll still have a job tomorrow. FYI. most won't....

avatar
Paycom Response
2mo
Paycom delivers reliable software with a strong track record, and our leadership team makes thoughtful decisions based on experience and results. Further discussion can be directed to hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

avatar
Paycom Response
1mo
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Paycom Response
2d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
See reviews by: Helpful|Rating|Date|All