Terrible experience. - Anonymous employee PBS Systems Employee Review

1.0
Dec 3, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Job security. This place is so short staffed that showing up is enough to keep your job.

Cons

PBS does not care about their employees. They've done away with employee bonuses, yet executives still get fat annual bonuses and all expenses paid trips. Pay at PBS is remarkably lower than industry standards, and raises are nothing more than cost of living increases, less if you are not outstanding. Discussing salary is strictly taboo, which is how it stays this way. The new PBS retirement plan has no company matching, so it is just a forced employee savings plan. When hard-working employees ask for salary reviews, they are given budgeting advice instead. If you want executives to know your personal business, chat with the employee relations team where nothing is confidential or compliant. PBS can't keep an accredited HR manager for more than a few months before they quit or go on forever leave. Installs will work you to exhaustion, and you will not be adequately compensated for the work, the travel, or given the training or support you need. When the company motto is what happens on an install stays on an install, they mean don't tell the Labour Board. Turn over is so high here that you should expect to travel at least twice the amount you agreed to and prepare to burn out. PBS is the most toxic work environment I have ever been in. I'm tired of watching directors and other executives treating teams absolutely appallingly with no corporate reprimand. If management gets results, the company turns a blind eye to their methods, and employee complaints for terrible treatment are ignored. And no, I won't talk to employee relations. It's a team pretending to be HR, and I've heard their gossip. I know because I've tried, and so have my peers. When I give my notice, we can chat during my exit interview. Oh wait, PBS does not do exit interviews. Because PBS doesn't care about their employees.

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PBS Systems Response
3y
Hello, this is Shelly Scott, Vice President with PBS Systems. I am disappointed that your current work experience here is negative but welcome the challenge to work with you to improve it. As a growing organization, PBS is faced with unique challenges every day, but at the heart of PBS we are a PEOPLE company, which is why I wanted to personally respond to your review. We have an opportunity to make things better, and I welcome that challenge. I have opened a few inquiries with different teams based on your review, but there are also several items you have listed that I can help you better understand if you are willing to discuss them with me. If you are open to a discussion, please reach out to me personally via MS Teams chat. We can arrange a face-to-face meeting if that is your preference. Thank you for your years of service at PBS.

Explore other reviews about PBS Systems

5.0
Apr 20, 2023
Recommend
CEO approval
Business outlook

Pros

Culture is what makes it worth it.

Cons

Money is less than market value.

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PBS Systems Response
3y
Hello and thank you for sharing a review of your current employment experience at PBS. We appreciate that you recognize the importance of culture in our organization, especially because of the pride we take in this. While we continue to grow at a fast pace, our focus remains on ensuring that our policies evolve and improve further. If you have any further questions or concerns, please don’t hesitate to get in touch with your manager or Employee Relations (employeerelations@pbssystems.com).
1.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

travel is the biggest benefit

Cons

low pay horrible insurance, high cost low coverage

1
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PBS Systems Response
5mo
Hello, Thank you for reviewing your current employment experience at PBS. We’re sorry to hear about your concerns around compensation and insurance. We understand the importance of fair pay and benefits, and feedback like yours helps us identify areas for further improvement. If you’d like to share any additional details, please feel free to reach out to Employee Relations (employeerelations@pbssystems.com). Thanks again.
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