Opower management speak negatively about their clients - Client Success Manager Oracle Employee Review

1.0
Nov 21, 2020
Recommend
CEO approval
Business outlook

Pros

Products and UX are impactful. Flexible-ish hours and virtual policy, though all is controlled by your direct supervisor, regardless of said supervisor is unreasonable

Cons

The most alarming thing about working here is that they are losing clients like crazy and management doesn't realize it's because they are a bunch of patronizing snobs. Primarily all-white management of the same breed, they speak negatively about their utility clients internally, yet assume their clients should stay loyal to them. Clients are dropping like flies primarily due to Management. Little or no upward mobility unless you are a legacy Opower person. Management promotes themselves every year, but does not promote their own people. Management is also racist and only promotes white employees. They don't appreciate the stability and breadth that Oracle provides them. Legacy Opower management believe that Oracle is holding them back. Reality check - it's incompetent and stuck up management who are the source of all issues. High turnover and no culture to speak of.

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Jun 14, 2026
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Pros

Good work life balance for an engineer

Cons

Lots of changes in organization structure

4.0
Oct 21, 2014
Recommend
CEO approval
Business outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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