Highly political, slow moving environment - Customer Success Specialist Oracle Employee Review

2.0
Apr 20, 2018
Recommend
CEO approval
Business outlook

Pros

- the flexible benefits are ok - good brand name (although that's getting debatable in the tech world) - pace is slow - good if you don't really want to contribute and want a relatively stable position, or if you want to retire

Cons

- too much politics. Directors here are constantly trying to one up another to look good to their bosses, without actually caring for quality of work put in. They care more about 'showing face' than actual work. - no one really bothers to learn about the products they are selling & business leaders don't really understand the business or the general tech landscape at all - no increment / progression - learning is very slow - they promote a 'self-service' culture which is just code word for 'couldn't be bothered to give you guidance' - a lot of managers are micromanagers - likes to monitor your movement, have zero trust for employees, are very nitpicky about small details. fails to see the bigger picture, and does not care for the right goals. Also very lazy - unwilling to lift their fingers for a simple task as changing a single word in a powerpoint deck, for example.

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5.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

It is very team dependent, but at least my team had great work life balance and good culture. It was easy to take time off, work was meaningful and not too stressful.

Cons

Work from home is discouraged, little to no pay increases yearly, yearly layoffs and stack ranking.

4.0
Oct 21, 2014
Recommend
CEO approval
Business outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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