Flexible hours, horrible work environment and compensation - Principal Technical Support Engineer Oracle Employee Review

1.0
May 15, 2016
Recommend
CEO approval
Business outlook

Pros

The name is great for your resumé. Whenever you hear Oracle in the IT world you know you are working for one of the greatest in the industry. They promote working from home, which is great to balance your personal- and worklife. Remote management is in this case a great pro; no-one breathing down your neck.

Cons

But that is about it. The company is a factory and you are nothing more than a number to them. Support is outsourced to Romania or India/China, which means you get made redundant after 9+ years experience. You get a laughable amount of money to get lost; preferrably as soon as possible. There is no room for promotion and even if you do get a promotion; it does not warrant any payrise whatsoever. Nor do any yearly reviews (I had 9 years of straight 5/5 reviews, but got nada. Not even a pat on the shoulder) New hires get hired with nearly 50% more pay without any (relevant) work experience and you are required to share all you knowledge (only to get replaced after that) If you want to make your resumé look pretty; make sure you get in high and only stay for a year or 2 to 3 and then leave before your soul gets sucked out of your miserable worklife.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and people that you work with

Cons

Constant change this not a bad thing just evolving processes since it was a new product.

4.0
Oct 21, 2014
Recommend
CEO approval
Business outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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