Terrible pay, about 20p above minimum wage - Sales Advisor O2 Employee Review

1.0
Apr 20, 2024
Recommend
CEO approval
Business outlook

Pros

Nothing at all. No reason. You could get a shelf stacking job for the same pay but it will be much less demanding and less stressful.

Cons

You could work at any other phone shop and earn double the money through commission. O2 has no commission for sales, they pay about 20 pence over minimum wage but they expect us to hit unreasonable targets. They have no respect for customers; customer service is shocking and all I do when working there is apologise on behalf of the company for giant mistakes they made, many of which have resulted in customers losing time and money. The ombudsman should be involved and cut this company down to size. (This is partly due to the merger of Virgin Media and O2).

Explore other reviews about O2

5.0
Jan 12, 2022
Recommend
CEO approval
Business outlook

Pros

Good place to work full time hours

Cons

None I can think of

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O2 Response
4y
Thanks for taking the time to leave a review and we are really pleased that you feel it is a good place to work. Thank you for being part of TeamO2.
1.0
Aug 3, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of foot traffic and leads

Cons

Terrible upper management and payroll

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