O2 Reviews | Glassdoor.ca

O2 Reviews

Updated 16 November, 2017
92 reviews

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3.8
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Recommend to a friend
Approve of CEO
O2 CEO Mark Evans
Mark Evans
30 Ratings

92 Employee Reviews

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Pros
Cons
  • Cut store cleaning service and shifted burden onto staff who then had to stay behind after work to clean the store (in 2 reviews)

  • Call volumes could be challenging due to staffing levels (in 2 reviews)

More Pros and Cons

  1. "work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Bengaluru (India)
    Former Employee - IT Manager in Bengaluru (India)
    Recommends
    Neutral Outlook

    I worked at O2 full-time (More than 3 years)

    Pros

    great company to work with

    Cons

    Growth opportunity is the one thing

    Advice to Management

    Not really

    O2 Response

    16 Nov, 2017 – Resourcing Consultant

    Thanks for your review - your opinion does mean a lot to us. We agree that it is a great company to work for and it is our people that make it that way. In terms of growth we do have lots of... More


  2. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Glasgow, Scotland (UK)
    Former Employee - Customer Service Representative in Glasgow, Scotland (UK)

    I worked at O2 part-time (More than a year)

    Pros

    good working environment and team are quiet good

    Cons

    Its nothing to say negative about o2

    O2 Response

    17 Nov, 2017 – Resourcing Consultant

    Thank you for taking the time to leave a review - we really appreciate it. Great to see the positives you had whilst working with us and that you have nothing negative to say which is fantastic. I... More


  3. "Best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Cardiff, Wales (UK)
    Former Employee - Sales Advisor in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 full-time (More than 3 years)

    Pros

    I worked for O2 for 4 years, started off part time in my home town, then they offered me a position in a store closer to my university and supported me throughout my degree and when I had finished.

    They have great employee perks
    Fantastic training scheme
    Progress is always available is you are always supported
    You get support from the manufactures of the devices as well
    Very good wage - even better if you can get overtime
    Fantastic days out and meetings - they always keep you in the loop!

    Cons

    I actually do not think I have a bad thing to say about this place!

    Advice to Management

    Keep doing what you are doing, I enjoyed my time at this company and whilst it didn't offer me my forever job, I'd go back in a heart beat!

    O2 Response

    16 Nov, 2017 – Resourcing Consultant

    Thank you for such a lovely review - we really do appreciate it. It is pleasing to see that you had so many positives around working with us and that you didn't have any negatives. That makes us... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Solutions Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Designer in Slough, Berkshire, South East England, England (UK)
    Current Employee - Solution Designer in Slough, Berkshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time (More than 3 years)

    Pros

    Flexible working
    Great Office & Location
    Good bonus schemes

    Cons

    Pay scales need improvement
    Parking
    Not much innovative
    Career opportunities in new technologies are non-existent

    Advice to Management

    More budget & risks should be taken in the innovation space. Should play a more aggressive role to drive the market in IOT, Cloud, NFV/SDN, 5G etc rather then be a follower.

    O2 Response

    15 Nov, 2017 – Resourcing Consultant

    Thank you for taking the time to leave us a review, we really do appreciate it and we love to hear what people think about working for o2. It is good to see that you have positives working with us... More


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Croydon, England (UK)
    Former Employee - Part-time Sales Advisor in Croydon, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at O2 part-time (More than 3 years)

    Pros

    Great opportunity to progress if you really want to. They also offer excellent benefits for lifestyle and personal development.

    Cons

    in the retail division you can sometimes feel limited and undervalued

    Advice to Management

    Improve the resources that you give to staff in store, improve the working relationship between the different divisions, from retail to customer service centres etc.

    O2 Response

    10 Nov, 2017 – Resourcing Consultant

    Thank you for taking the time to leave us a review. We really do appreciate it. Great to see that during your time with us you felt that you had the opportunity to progress but also that the... More


  7. "Sales advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time

    Pros

    free stuff, good money, fun atmosphere

    Cons

    stress from targets not good

    Advice to Management

    keep up the good work

    O2 Response

    9 Nov, 2017 – Resourcing Consultant

    Thank you for taking the team to leave us a review. Great to see that you have highlighted some positives of working at o2. We do try to make our work environment as fun as we can so good to see... More


  8. "Fabulous place to work with amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 full-time (More than 5 years)

    Pros

    Career progression
    Flexible working like no other employer (in some areas)
    Challenging yet supportive
    Recognise their people as their greatest asset

    Cons

    Can't think of one to be honest, it was great

    O2 Response

    2 Nov, 2017 – Resourcing Consultant

    Thank you so much for the great review. We really do appreciate your feedback and it is glowing so makes us feel really good and proud that you had such a great experience with o2. We can see you... More


  9. "O2 franchise Avertec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at O2 part-time (More than 3 years)

    Pros

    Pay is good, that’s about it

    Cons

    Politics, Racism, bullying, you get rewarded for being bad

    O2 Response

    15 Nov, 2017 – Resourcing Consultant

    Thanks for taking the time to leave a review. We really do appreciate it. I notice that you work for one of our franchise partners and not directly for o2. With the cons that you have highlighted... More


  10. "Northern Ireland stores"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Belfast, Northern Ireland (UK)
    Former Employee - Anonymous Employee in Belfast, Northern Ireland (UK)

    I worked at O2 (More than a year)

    Pros

    good benefits, fun rewards and friendly team members

    Cons

    lots of manager change over means often left without a rota or with problems

    Advice to Management

    less change of managers

    O2 Response

    15 Nov, 2017 – Resourcing Consultant

    Thank you for taking the time to leave a review. We really do appreciate it. Great to see that during your time with us you had lots of positives around benefits and rewards and our people. We do... More


  11. "Great company to start work experience in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Leicester, England (UK)
    Former Employee - Manager in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 (More than 10 years)

    Pros

    Great benefits, great people and getting to play around with all the new phones and gadgets

    Cons

    It’s quite hard to move up the ladder

    Advice to Management

    More time on training the people that want to move to higher positions

    O2 Response

    2 Nov, 2017 – Resourcing Consultant

    Thanks for the review - we really do appreciate it. Nice to hear of the great positives you had with us. We agree that we have fantastic benefits and we always say that it is our people that make... More


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