Working at O2 | Glassdoor.ca

O2 Overview

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Slough, Berkshire, South East England, England (UK)
5001 to 10000 employees
2002
Subsidiary or Business Segment
Cable, Internet & Telephone Providers
$5 to $10 billion (USD) per year
Vodafone, THREE, EE
O2 is the commercial brand of Telefónica UK Limited and is the mobile network operator with the highest customer satisfaction in the UK according to The Institute of Customer Service. O2 was also awarded Best Network Coverage in 2018 by uSwitch. With over 32 million ... Read more

Mission: There are over 7,000 of us at O2. We’re all very different. And we all love what we do - whether we’re surprising our customers in our stores or creating the next big thing at our head office. Every day is an adventure. There’s always a real buzz ... Read more

O2 Reviews

4.1
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Recommend to a friend
Approve of CEO
O2 CEO Mark Evans
Mark Evans
79 Ratings
  • "Customer service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Leeds, England (UK)
    Former Employee - Customer Service Advisor in Leeds, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at O2 part-time (Less than a year)

    Pros

    Good environment, and it was fast paced so time went faster. I had a good team around me which is essential when you are starting out

    Cons

    I felt like the training process didn't cover the different aspects of the job role, so you learn on the job but unfortunately you dont want to make mistakes cos you are affecting your overall stats.

See All 198 Reviews

O2 Photos

O2 photo of: Thank You
O2 photo of: Stores Roadshow
O2 photo of: Head Office
O2 photo of: The O2, 10th Birthday
O2 photo of: Party at Pride
O2 photo of: Party at Pride
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O2 Interviews

Experience

Experience
56%
25%
19%

Getting an Interview

Getting an Interview
90%
5%
3%
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Inside Sales Interview

    Anonymous Interview Candidate in Vancouver, BC
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at O2 (Vancouver, BC) in February-2017.

    Interview

    First through the phone and then in-person. Very easy going, and it seems like a great working environment where people are genuinely happy to be there. I rejected the offer because of a better offer somewhere else

    Interview Questions

    • They asked me very broad questions and seemed to want me to describe myself rather than asking me specific questions.   1 Answer
See All 59 Interviews

O2 Awards & Accolades

  • Corporate National Partnership Champion, Charity Times, 2017
  • Glassdoor’s Employees’ Choice Award - Top 50 Medium Sized Companies, Glassdoor Employees Choice Award, 2017
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