employer cover photo
employer logo

Want perfection, but not willing to pay for it. - MLS Nuance Employee Review

1.0
Jan 10, 2017
Recommend
CEO approval
Business outlook

Pros

-- Work from home, but keep in mind that you buy your own computer & peripherals and, in my case, pay extra for boosted high-speed internet to support the software platform. -- Pay direct deposited on time. -- Shift differential.

Cons

-- Poor audio quality for ESL and Americans alike. -- PTO policy change so no longer can carry over hours. If you like taking a weeklong vacation in Jan, Feb or Mar, forget about it. -- MLS is penalized if, post audit, QA can fill in a blank you left. This is particularly unfair as numbers can be difficult to distinguish with the poor audio, but QA may have access to a another report for the same patient with the number clearly stated. Ding! My quality percentage goes down 0.25. -- The pay grid, which *could* be a positive thing, is undermined by so many factors: QA/blank submission rate over 5% = pay reduction; blanks filled in by QA = pay reduction; under 200 lph edited = pay reduction. Seeing a pattern here?

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

See reviews by: Helpful|Rating|Date|All