Overall, not a good experience - Anonymous employee Nordstrom Employee Review

1.0
Aug 31, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fairly generous discount, tons of different co-workers throughout the departments so lots of opportunities for friendship, my manager was kind and easy to get along with

Cons

Constant threat of termination based on sales not overall work performance or ethics, tons of turnover, surprisingly difficult to acquire full time benefits due to hours being cut (something I'd never experienced in jobs before)

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5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, team, and work/ life balance.

Cons

Growth is more reachable if you're in Seattle.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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