I loved it and hated it and miss it tremendously, especially the people. - Senior Writer Nordstrom Employee Review

4.0
Jul 11, 2008
Recommend
CEO approval
Business outlook

Pros

It's a cushy environment and you are treated with respect and sincerity. They value your experience, nurture you and encourage you in so many ways. Of course, not all managers are as wonderful as mine were and they are people who aren't as happy as I was. That's true everywhere you go. I seem to find people to work for who admire what I bring to the table. That's probably the key to being happy in a workplace.

Cons

Long-termers don't do as well. I came in with my demands met but it shook the place up, admittedly, because they weren't used to paying as much as I asked for. I learned this lesson three jobs before. You ask for more upfront or you'll take years to get to your worth. Most companies are happy to lowball you.

Explore other reviews about Nordstrom

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and loved the management

Cons

Not enough consistent pay for me

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
See reviews by: Helpful|Rating|Date|All