Treatment to Non-Management Employees - Anonymous employee Nordstrom Employee Review

2.0
Dec 7, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation higher than most retailers; PTO & Paid Holidays to Part-Time personnel given (very rare); opportunity to transfer to other stores/departments

Cons

- tells employee's that they can't leave after scheduled shift until they open credit card accounts - tells employee's they can't take lunch until they acquire XX amount of mailing list sign ups - tells employee's they can't schedule a PTO day unless they agree to work another day in the week (essentially trade a day; rather than actually having time off - tells employee's they can't have more than 1 day off in a week if requesting PTO - fails to schedule hours for an employee that needs hours and gives to others that don't want the added hours - requires participation for store/department meetings on scheduled days off - requires discussion of company business while "off the clock" - lack of safety with respect to employees (shredded & exposure wires, lack of documentation of injuries and failure to correct potential hazards when brought to attention of mgmt & bldg facilities)

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5.0
May 29, 2026
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CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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