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      Nordstrom

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      Nordstrom reviews

      Not so great - Anonymous employee Nordstrom Employee Review

      2.0
      Aug 28, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There’s room for professional development and growth. People from teams across the company are happy to sit down over coffee and discuss what’s going on in the business.

      Cons

      Sadly, Trunk Club has lost a lot of its appeal. I’m always surprised that people continue to actively apply for a job here. Management is filled with senior managers and directors with absolutely zero people skills, making it a toxic environment to work in, one filled with emotional abuse and little semblance of work life balance.

      avatar
      Nordstrom Response
      7y
      Thanks for sharing your concerns. Making sure our managers are living our core values and supporting their teams is top priority. We have a number of initiatives rolling out for our managers, while continuing to measure their effectiveness and guidance around supporting teams. We also need your help to understand where we aren’t meeting your needs. Please reach out to hr@trunkclub.com so we can further understand your needs.

      Explore other reviews about Nordstrom

      5.0
      May 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and nice people

      Cons

      No cons to share for this company

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
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