Never a dull moment and tons of opportunities. - Department Manager Nordstrom Employee Review

4.0
Sep 25, 2012
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities for advancement and relocation. Interesting job functions. Attractive and comfortable environment. A lack of formal education does not hold you back; at least at the store level. You can directly affect your earnings with selling more and bonuses resulting from successful business. You are given a lot of freedom to run your business and no micro managing. Great experience that will develop your skill set as a manager. Employee discount; managers receive 33% off.

Cons

Retail schedule is not ideal. You will work almost every Saturday, at least one Sunday per month, and one closing shift per week. You have to spend money on work clothes that you will not wear anywhere else; depending on your department. Money is only alright until you surpass the Department Manager level.

Explore other reviews about Nordstrom

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, team, and work/ life balance.

Cons

Growth is more reachable if you're in Seattle.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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