Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nordstrom

      Engaged employer

      Nordstrom reviews

      Lack of Direction - Anonymous employee Nordstrom Employee Review

      1.0
      Jan 25, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Still a lot of good people who are fun to work with and will help contribute to your personal growth. If you're on a good team, you can probably expand technical knowledge.

      Cons

      Lack of C-level or VP-level technical leadership to guide the organization toward technical evolution that aligns with delivering business value. In many areas getting work done is complicated by politics and/or a lack of commitment. Very inefficient environment. Feels like a lot of good people left, leaving, or trying to figure-out how to get out.

      avatar
      Nordstrom Response
      8y
      Hello, Thank you for your candid feedback. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. I appreciate your sharing this issue with us, especially as we continue our work streamlining our processes across teams. This begins with the way our managers uphold Nordstrom’s commitment to giving employees ownership over their own work, and I apologize if we missed the mark during your time with us. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve inefficiencies and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      Mar 17, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      No micro managing, fast paced, management is good and understanding.

      Cons

      Long hours, and down times could make time go by so slow.

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
      See reviews by: Helpful|Rating|Date|All
      Related searches: Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom interviews | Nordstrom conversations
      Nordstrom reviewsNordstrom reviews in SeattleNordstrom review