Only work as a massage therapist at Nordstrom spa for the employee discount not for money - Massage Therapist Nordstrom Employee Review

1.0
Mar 9, 2009
Recommend
CEO approval
Business outlook

Pros

The Nordstrom discount is always good. The staff at the spa i worked at were always really wonderful and fun to work for, however difficult things got

Cons

The constant culture of sell sell sell.The phoniness The 'put on a happy face" bull

Explore other reviews about Nordstrom

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
See reviews by: Helpful|Rating|Date|All