Stylist - Anonymous employee Nordstrom Employee Review

2.0
Jan 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you will meet here are great. I made some serious friendships working here. Managers were very kind and want you to succeed. The space is insanely cool and that Nordstrom discount is nice.

Cons

So so so much wrong with working here. I was terrified to start working here after reading Glassdoor reviews and believe me, you should be. The demands are insane and the hours are awful. The pay is terrible. If you don't come from a wealthy area or know many wealthy people, it will be hard to source your own clients (which is basically what this company is relying on now). I worked here for two months and that's all I could handle before getting a better job. You're doing the work a 16 year old could do. The CEO basically says "if you don't have fun in your 20's (basically waste away 10 years of your life) and work your butt off, you could have the CHANCE of being rich in your 30's." Sorry, that's not how I plan on living my life. 75% of your training class will not be working for Trunk Club within 12 months. If you have other offers on the table, take those. Do not work here.

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5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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