An exciting and never boring retail environment - Sales Associate Nordstrom Employee Review

3.0
Jan 19, 2012
Recommend
CEO approval
Business outlook

Pros

The customers are always nice. Co-workers are very helpful and sometimes you learn to bond with them. The commission can always be good when you know how to sell

Cons

The salary can be low. If a customer returns something, it is docked from your paycheck. The interview process was a bit difficult at first.

Explore other reviews about Nordstrom

5.0
Jan 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, relaxed, positive environment.

Cons

On your feet all day.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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