Mediocre. Good place for the un-passionate. - Design Nordstrom Employee Review

2.0
Oct 31, 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits, nice colleagues, at times excellent work/life balance, open-door policy, overall management supports staff and promotes a culture of listening. Excellent merchandisers. Great discount. Decent pay. Fantastic bonus potential. Great leaders at the very top. Deeply respect Nordstrom as a retailer.

Cons

No management training which results in poor quality, immature & ineffective managers (varies within department) that drive out talented employees across all departments. Management is allowed to behave unprofessionally because of non-confrontational culture. Bullies thrive here. Environment is highly passive-aggressive and inefficient. Corporate offices are uninspiring and lack work space & cleanliness. Design is not supported or respected. Success is not measured by actual output/work but instead by people relations and ability to manage the emotions of the boss. Not a place for productive & passionate designers accustomed to working in a fast-paced environment- for majority, this is a "job". Design offices are in Seattle; isolated from fashion. No inspiration or factory travel for designers or senior designers. Extremely rigid calendar. Archaic technology. No diversity. Very hands-off environment. Design department is overworked but other areas spend much of their day on Facebook, work 4-days a week and leave before 5pm.

Explore other reviews about Nordstrom

5.0
Mar 17, 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing, fast paced, management is good and understanding.

Cons

Long hours, and down times could make time go by so slow.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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