Favoritism at its finest - Merch Ops Specialist Nordstrom Employee Review

1.0
Nov 9, 2025
Recommend
CEO approval
Business outlook

Pros

• Honestly, none. Maybe a paycheck if you’re desperate. • You’ll learn how much stress you can handle before breaking.

Cons

• No room to move up unless you’re white or have connections. • Promotions go to clueless people with less experience. • Raises are pathetic and not worth the effort. • Constant flood of useless KPIs and emails. • Management shows zero loyalty—one mistake and you’re gone. • Supervisors kiss butt and throw you under the bus. • Toxic, stressful, and fake work environment. • No appreciation, no support, no future.

Explore other reviews about Nordstrom

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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