Great potential, but execution lacking - Anonymous employee MuleSoft Employee Review

3.0
Aug 22, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Everyone is polite and friendly, and the CEO is about the nicest you will meet or work under. - The enterprise integration software space is interesting and Mule *should* be at the forefront of it. - Good product strategy leadership; Ross and Uri know their stuff. - If you are a sales or marketing pro, this is a great place to learn about selling software and building a brand. - If you are very ambitious and ready for the massive challenge of doing battle against IBM and Oracle, you will thrive at Mule. This will take 24/7 effort, however. - Lots of free swag!

Cons

- Corporate culture is somewhat conceited. Lots of cheer-leading, not a lot of detailed or planned execution. - There are very smart software developers on the team, but they seem incapable of shipping a product that is production ready. I have never worked on such buggy software in ~15 years in the business. Actually, that is not true, I have, but actually expect better of Mule. They should have higher software delivery standards. - Sales Ops are overworked, leading to constant mistakes in compensation calculations. - The SF office looks nice but is actually kinda cheaply put together.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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