Prescription for Insanity - Pharmacy Technician/Pharmacy Assistant Kaiser Permanente Employee Review

1.0
Aug 26, 2015
Recommend
CEO approval
Business outlook

Pros

The best thing about the company is the pay and the benefits. Many employees have compared the company and what comes with it as the "golden handcuffs". If you want to work then you will find the technology to be rather user friendly. You may meet some really great people along the way.

Cons

The majority of the employees are part-time status but forced to work 40 hours a week. Almost 13 years with this company and minimal opportunities to have consistency with scheduling.This company is losing it's values. It reminds me of how a little hole in the wall burger place had the best tasting, best quality, affordable authentic menu until they expanded. Before, the staff of the smaller establishment was like a family, they took care of each other. As the company grew they lost site of what made them great in the first place. The food became ordinary and sloppy and the new workforce got treated like an expendable piece of trash. Kaiser refuses to take responsibility for it's upper management. The management has become like a mafia out to play God over your life. They are ego maniacs and cruel people.They have been given so much rope that they know they can harrass you, bully you, discriminate against you, and get away with it and if you don't grovel for their mercy, they can take an honest living away from you and your family. As I type this review I'm getting knots in my stomach, it is that disheartening. This is a healthcare organization that will reprimand you for being unhealthy or having health challenges. Many people may be saying, "that's what the union is for" and I reply, "what union"? Let's be clear, you can't work for this company in some departments without be apart of the "union". Well my experience with the union has not been positive. Your union rep. will be the 1 and only union rep for about 31 different sites. So just think, your 1 location may have 30 employees alone represented by this rep. whom I must say is human and grows weary. Sometimes you might find yourself in some turmoil with management and need urgency only to find that the problem had enough time to snooze with no assitance from labor to make you just give up on the issue for the moment. Unfortunately, you will feel desperate enough to reach out to your rep. again because once there is a discrepancy with management, that my friend is how you land yourself on the hit list. You will be scheduled the most undesireable job duties, if you don't have a set schedule you will be dished the most undesireable schedule,and things that can slide with other employees you will be written up for. You can go from having level 0 write-ups to having level 4 in a matter of months which means you are almost unemployed. They claim to have a lot of things in place to deter and report this type of behavior such as compliance, no retaliation policies and HR but it is all an illusion too. HR will always favor management, compliance will want some type of identifying information so you can really be retaliated against although supposedly you can report things annonymously, and retaliation can be masked by management with things like their discretion and the needs of the department. The nepotism may be a contributing factor as well. You may go to your manager's supervisor as the chain of command states to with an issue only to find out they were room mates in college, or they were neighbors somewhere. You will carry a stress that is beyond belief unless you can become apart of the favorite clique. Yes, I said clique as in high school, mean girls club; that kind of thing at work. If you don't you'll find yourself in a living hell. None of your stress will be simply from what you were hired to do. It will be the bureaucracy that exist.

Explore other reviews about Kaiser Permanente

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

The supportive company culture and opportunity for growth.

Cons

I do not have any cons at this time.

4.0
Sep 9, 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

302
See reviews by: Helpful|Rating|Date|All