Dream job turned into a total nightmare. - In Flight Crew Member JetBlue Employee Review

1.0
Feb 17, 2022
Recommend
CEO approval
Business outlook

Pros

Travel benefits and gaining entry level experience. Use the work experience to apply to Delta. Yes, the grass is greener on the other side.

Cons

The sense of culture and community is dead. Be prepared for extreme burn-out, low morale, and gaslighting by management. Your mental is not important to JetBlue. This company violates Federal/State workplace laws. Beware of taking FMLA leave. They will terminate while on active leave! Yes, regardless of Federal/State protections. Management will intimidate you to resign and involve their Lawyers to scare you. There is a history of Crew Members who fought back, and were ordered by a Judge to be reinstated. Paid upwards of 400K for damages/wrongful termination. They love NDA's. ;) JetBlue targets Senior Crew Members as a strategy to cost save. They will hire someone new to preform the same job for much less. Starting pay is $18/$20hr for Inflight. The Union can only do so much to "protect" you. Management leads with "You're guilty until proven innocent." Sexual Harassment and Hostile work environment compliants are ignored by Crew Relations and Managers. Issues are swept under the rug in order to protect their reputation. For example: JetBlue was aware of one of their Executives misconduct (rants of shaming people of color/homeless people) on Twitter. Yet, this Executive was promoted and not disciplined. Crew Members have the receipts and will expose to the media in due time. Corp. Comm. you should probably draft up a statement for damage control. There is zero flexibility with scheduling. Critical coverage dates are manipulation and control. You are only a number to Crew Services. Your identity is insignificant. And, what's up with Pay Roll consistently scamming Crew Members from money they earned! It happens every pay period like clock work. I can go on and on, but I'll leave it here. You'll experience it for yourself.

Explore other reviews about JetBlue

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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