JetBlue Reviews | Glassdoor.ca

JetBlue Reviews

Updated Sep 18, 2019

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Found 1124 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
70%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
436 Ratings
Pros
  • "Besides the flight benefits, the rest of the benefits package is definitely satisfactory from my point of view(in 181 reviews)

  • "Travel Benefits are great to have(in 90 reviews)

Cons
  • "A lot of down time in between flights and that prompts the drama among crewmembers(in 43 reviews)

  • "Low "top out" for senior hourly employees compared to major airlines(in 39 reviews)

More Pros and Cons
  1. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 10 years

    Pros

    Great company that always took care of there staff, very fair and a lot of room for growth

    Cons

    Pay structure is not as competitive with the majors, but if you exceed expectations this is made for with your bonus

    Advice to Management

    Continue to build on the brand and offerings to your crewmembers

    JetBlue2015-12-07
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for more than 8 years

    Pros

    Great managers, very flexible, great benefits

    Cons

    Hurricanes and snow storms haha

    JetBlue2019-09-18
  3. "A lot of opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for more than 3 years

    Pros

    Flight benefits are great, just pay tax for international travel

    Cons

    Low starting salary comparable to other airlines

    Advice to Management

    raise the starting pay for employees.

    JetBlue2019-09-17
  4. "Easiest job in the world for the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Material Specialist in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    Lots of benefits with a super easy job.

    Cons

    Leadership can micromanage which makes the job annoying at times.

    JetBlue2019-09-15
  5. "Good place to start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Material Specialist 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    Is a nice place to work (not perfect). Flexible schedule once reach 6 months on the job. Generous vaction pay.

    Cons

    Np sick days, have to use your vacation days if you want to call out. Get occurances if you call out. Low pay in the industry. management seems not to see the reality. High turnover in this position.

    Advice to Management

    Listen to crewmwmembers. There a big problem if there a highturnover in materials position.

    JetBlue2019-09-15
  6. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Recommends
    Approves of CEO

    I worked at JetBlue part-time for more than 8 years

    Pros

    PTO, travel benefits, flexible schedule

    Cons

    working holidays required until gaining security

    JetBlue2019-09-13
  7. "Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    The core values of the company

    Cons

    No drive to follow core values

    Advice to Management

    Overall Jetblue is an awesome company there’s just a few bad seeds within the company who doesn’t follow the values Jetblue represents. Keep in mind we humans with feelings and it isn’t right for people to use their power to tear others down

    JetBlue2019-09-13
  8. Helpful (1)

    "great company to work for"

    StarStarStarStarStar
    Current Employee - Reservations Crew Member 
    Recommends

    I have been working at JetBlue part-time

    Pros

    great flight benefits, health care accounts, flexible work schedule, great work environment, company culture

    Cons

    lengthy training process (pro and con)

    JetBlue2019-09-09
  9. "nil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Cabin Crew in Calcutta
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue part-time for less than a year

    Pros

    everyone know that jetblue is great in customer service

    Cons

    There is nothing downsides in jetblue

    Advice to Management

    nothing

    JetBlue2019-09-10
  10. "BEST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue part-time for less than a year

    Pros

    flexible schedule, lunch, partners, Life

    Cons

    Expensive, Drain, WORK, LIFE, Support

    JetBlue2019-09-07
Found 1124 reviews