JetBlue Reviews

Updated Jul 10, 2020

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3.9
74%
Recommend to a Friend
75%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
487 Ratings
Pros
Cons
  • "management need to be more open with crewmembers(in 49 reviews)

  • "Comparable to other airlines but low in general if you are not starting right after finishing high school or college(in 43 reviews)

More Pros and Cons
  1. "General manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 10 years

    Pros

    Great company that always took care of there staff, very fair and a lot of room for growth

    Cons

    Pay structure is not as competitive with the majors, but if you exceed expectations this is made for with your bonus

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  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Work Control Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for more than a year

    Pros

    Great benefits and flying benefits

    Cons

    Low pay first but plenty hours to make

  3. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time for more than 3 years

    Pros

    working environment, meeting new people. different cities, benefits,

    Cons

    management does not follow through with critical concerns

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  4. "Fun company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    Jetblue is a great company and very diverse!

    Cons

    No complaints at all from me

  5. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Great benefits, they care, and they want to do things right

    Cons

    There is some favoritism, the pay is low but you get flight benefits.

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  6. "Great company but low pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations in Orlando, FL

    I worked at JetBlue part-time for more than 3 years

    Pros

    Free flight benefits, great culture, leadership transparency, flexibility to trade shifts and voluntary time off program

    Cons

    Low pay, constant mandatory overtime, strict metrics with back to back calls drives many to feel like a burnt out robot. Will take many years to get to a seniority level for a shift with weekends off.

  7. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Genuinely cares about employees, actively seeks feedback on how to improve company and actions input, infuses "fun" as often as possible

    Cons

    Executive leadership is not as diverse as employee population

  8. "Great Company and Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    Customer and tech centric company culture. Fun environment to work within Opportunity to work on diverse projects and programs Growth opportunities

    Cons

    Very cliquey Promotions are due to who you know Projects are not prioritized by resource availablity Unrealistic project expectations Easy access to higher up management Poor work-life balance for tech departments.

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  9. "Amazing Place To Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Management Analyst in New York, NY
    Recommends
    Positive Outlook

    I worked at JetBlue full-time for more than a year

    Pros

    The office itself was a great environment to work in by being clean, neat, and open. The perks of working with an airline are great. The work/life balance was the best I've had yet. A great place for growth and professional development, especially for fresh graduates.

    Cons

    Not many opportunities to move up. Lateral moves are common since upward mobility is difficult. Travel perks, although nice, deter from salary being more competitive. Long Island City is not in Manhattan, but actually right across the river in Queens so accessibility may be more complicated.

  10. "Work Hard Play Hard"

    4.0
    Current Employee - Airport Operations Crew Member in Charleston, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Great co-workers, great travel benefits.

    Cons

    Stressful at times. Harder working crew members aren't recognized.

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Found 1223 reviews