JetBlue used to be the greatest place to work….. - Manager JetBlue Employee Review

3.0
Feb 8, 2022
Recommend
CEO approval
Business outlook

Pros

The people, your peers, your Supervisors and frontline are all fantastic. Opportunities to grow and do acting positions to learn new positions and about other departments.

Cons

It used to be a fun and great place to work then it all changed in years 17 of the company. Everything became more corporate and they forgot about the people. The Directors don’t know what they are doing and just pass their work down to the over worked Managers to get everything done. They fire management then don’t replace them, they just spread the work among the remaining staff. No appreciation for doing more work and no pay increases. When the company isn’t doing good then they freeze increases and bonuses but years they are doing good there’s no extra. All of the good people left upper management in 2020.

Explore other reviews about JetBlue

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits for free travel are outstanding along with medical, vacation, retirement, and flexibility.

Cons

As an inflight crew-member your day to day work relationship can be tricky as you have a new team for each trip and new passengers for every flight.

3.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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